Experience Design Organisation (EDO)

An international focus on experience design - with a european flavor

What is EDO?

 

EDO is a collective of people interested in exploring and researching all aspects and facettes of Experience Design.

Learn more about EDO

Stay tuned - join EDO !

The main areas of EDOlounge.org are reserved for our registered members. Membership is free and if you are not yet a member, you can register here.

Die Kernbereiche von EDOlounge.org sind nur registrierten Mitgliedern zugänglich. Die Mitgliedschaft ist gratis und wer noch nicht Mitglied ist, kann sich hier anmelden.

Members

  • Isabelle Zahorka
  • Karsten Krumm
  • simone stricker
  • Frank Berger
  • Barbara
  • Sebastian Wendlandt
  • Lars Diener-Kimmich
  • Pascal Geronimi
  • Markus Edgar Hormeß
  • Peter Hummel
  • Martin Beyerle
  • Gorinov Yury
  • Won-Jun Lee
  • Pascal Magnenat
  • Uli Schöberl
  • Fazal Khan

Lates articles on Customer Experience Labs

User Experience Practices of YouTube, Nokia, Microsoft and Apple

Have you ever wondered what is necessary to make sure that an iPod can be used intuitively even by new users or that a phone does not break when you accidently sit on it? Every great product is not just the result of a great designer but also of great user and product testing [...]

Remarkable customer experiences with good enough products

The most popular article on this site is the comparison of different customer experience strategies with examples from the Ritz-Carlton Hotels and IKEA. The essence of the article also reflects my personal understanding and believes about customer experience: A remarkable customer experience is the result of an unexpectedly high customer value. Customer experience management [...]

Are you still serving your customers or do you already “Wow” them? The Elements of Wow Experiences

If your organization is committed to delivering remarkable customer experiences then simply serving your customers is not enough. It is essential to go the extra mile and use each interaction with customers as an opportunity to "wow" them. "Wow" moments are hard to explain but everyone has experienced these moments when one is just [...]
 

What keeps us busy?

EDO is expanding its network and we are now in the mode to "import" our connections and network into this platform here. Warm welcome to everybody who joined already! Please don't hesitate to contribute your content that might be interesting to this community! You can also invite friends and colleagues directly.

We are inviting all interested people to join our network.

Blog Posts

Mario Giudici

3 Anregende Hinweise // 3 Points of interest, Dec 09:


The EDO Points of Interest (POI) are things we may find useful or interesting. Check our current POI:

UXconference 2009 - Lugano - Switzerland
Don't miss the UXconference in Lugano. Read more on the conference website http://www.uxcon.com/
If you would like to attend, please register:… Continue

Posted by Mario Giudici on November 24, 2009 at 8:00pm

Photos

More photos and videos

Have a look at our collection of photos on flickr and videos on youtube.
 
 

Events

Groups

Forum

Reiner Schlenker

Moodboard - Practical Use

Started by Reiner Schlenker Dec 1.

Reiner Schlenker

Personas - Practical Use

Started by Reiner Schlenker Dec 1.

Daniel Hunziker

EDO-trip to Munich 7 Replies

Started by Daniel Hunziker. Last reply by Vincent van der Lubbe Oct 7.

Make a donation and become an EDO Supporter!

Your financial help will help EDO to expand its activities and to realise its goals even more effectively. Thank You!

Latest Activity

Isabelle Zahorka is now a member of Experience Design Organisation (EDO)
57 minutes ago
Experience Design Organisation (EDO) now has Answers
11 hours ago
Karsten Krumm is now a member of Experience Design Organisation (EDO)
yesterday
on Thursday
Reiner Schlenker added 2 discussions
December 1
November 30
haha, literally true. This mountain is a dumping of ruins from WWII. More than 50% of Munich had been destroyed... 50mtrs! and yet, it's high enough that kids go skiing here in Winter...
November 30
simone stricker is now a member of Experience Design Organisation (EDO)
November 29

Copyright

content is protected by a Creative Commons licence
All content is copyright of the authors and:

Experience Design Organisation (EDO)
P.O.Box 33
CH-4005 Basel
Switzerland

No responsibility is accepted for the content of external sites.

All images gathered from the internet and used here are assumed in good faith to be intended for distribution, and are presented here in lower quality and resolution than the original. If we are using your image against your wishes, just contact us and we will remove it.

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© 2009   Created by Daniel Hunziker

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